Workflow processes are a crucial part of any project. They are the steps a task follows from start to the end. They help you plan and monitor important milestones and can aid in meeting them by creating a rational order of activities.
Begin by determining your goals. Determine what exactly needs be accomplished, who’s accountable for each job and how long each step will take. This will allow you to create a customized workflow that is specifically tailored to your company’s requirements and goals. This will improve efficiency and productivity, and ensure the best results.
Next, you must determine the roles of your team members. This will allow you to eliminate tasks that are redundant and overlap that consume time, resources and money. If, for instance, your customer service team is spending the majority of its time answering phone calls and not responding to email requests It is possible to change their duties to better suit your company’ needs.
Look at your workflow map and see the areas where there are inefficiencies. For example if one of your workflow processes takes too long because a team is waiting on the insight of another, reworking the process could speed it up and improve customer and employee satisfaction.
Utilize interaction nodes to specify the options that users are presented with during a workflow process for example, like approving or rejecting a file. You can also include wait nodes which halt the workflow process for a specified amount of time or until a particular moment occurs, for instance receiving a reply from a client.